Consumer Protection Aspects of Financial Services
Inadequate consumer protection, especially in the U.S. mortgage market, not only led to considerable consumer detriment but was a major contributor to the global financial crisis. In the EU, mis-selling of financial products has also resulted in significant consumer harm. Considering the significant potential detriment that financial services can cause to individual consumers and to the Single Market, consumer protection policy needs to properly focus on this area. Improved transparency and better informed transactions resulting from such policy will lead to better solutions for consumers and greater market efficiency. A number of recommendations to strengthen consumer protection in the area of financial services are put forward in this study.
Studie
Externí autor
Patrice Muller, Shaan Devnani, Richard Heys and James Suter (London Economics)
O tomto dokumentu
Druh publikace
Klíčové slovo
- bankovní poplatek
- bankovní právo
- ekonomická diskriminace
- EVROPSKÁ UNIE
- FINANČNICTVÍ
- finanční služby
- hypotekární úvěr
- investiční operace
- jednotný trh
- OBCHOD
- ochrana spotřebitele
- pojišťovnictví
- práva a svobody
- PRÁVO
- spotřeba
- struktura Společenství
- volný pohyb kapitálu
- úvěrová politika
- úvěrové a finanční instituce
- úvěrové pojištění