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EU package travel rules protect travellers who have booked two or more travel services together – typically, a flight and a hotel room. Since the 1990s, the EU has been setting norms in this travel industry sector, to protect consumers and define obligations for package organisers. Since 2004, regulations specific to the mode of transport (such as air, rail or coach) for passenger rights have also gradually been adopted at EU level, creating a comprehensive, albeit not always coherent, framework ...

This study evaluates the implementation and enforcement of the Package Travel Directive (PTD) in the EU with a focus on ten EU Member States. It identifies areas for improvement, such as adapting the definition of package travel to accommodate evolving industry trends, addressing pre-contractual information gaps, improving payment practices, tackling challenges in the digital environment, enhancing enforcement mechanisms, promoting alternative dispute resolution, and increasing consumer awareness ...

Tourism in the EU economy

Briefing 07-07-2014

Tourism plays a major role in the EU and global economies. The impact of tourism in the world economy is estimated as 9% of world GDP, while in the EU it is the third-largest socio-economic sector and has generally remained robust throughout the financial crisis. This spotlight presents some background data on selected aspects of tourism in the EU economy.

This note seeks to provide an initial analysis of the strengths and weaknesses of the European Commission's Impact Assessment accompanying its proposal for a Directive of the European Parliament and of the Council on package travel and on assisted travel arrangements, amending Regulation (EC) No 2006/2004 of the European Parliament and of the Council and Directive 2011/83/EU and repealing Council Directive 90/314/EEC (COM (2013) 512), submitted on 9 July 2013. It analyses whether the principal ...

The tourist sector is an important part of the EU's economy, generating 10% of its GDP. The internet and the rise of low-cost airlines have changed both business approaches and consumer behaviour patterns. Instead of traditional pre-arranged packages, many tourists now either combine the different elements of their holidays themselves or purchase customised packages. In July 2013, the Commission presented a proposal for a new Directive on package travel and assisted travel arrangements. It is aimed ...

This study provides an updated evaluation of the Package Travel Directive. Firstly, the implementation of the Directive – especially though the current state of play in the new Member States – is analysed. Particular aspects of the Directive are treated, such as the problem of the travel provider becoming insolvent, issues relating to intermediaries and travel not regulated by the Directive. Secondly, proposals are treated. The Directive is evaluated from the perspectives of stakeholders and consumers ...

This briefing note examines the issues arising from the proposed new Code of Conduct for Computerised Reservation Systems. Particular attention is given to competition impact among market players (and issues related to parent carriers), MIDT travel agents information withdrawal, third country violations, and possible safeguards.