Consumer Confidence in the Digital Environment
In-Depth Analysis
15-01-2007
Executive summary The purpose of this briefing paper is to assess the main barriers that prevent consumers from buying goods and services from other member states, assess whether trustmarks or new technologies have an impact on those barriers, as well as identifying measures that could be taken to encourage European consumers to take full advantage of the internal market by buying goods and service online from other countries. To achieve this objective, some original research was carried out in addition to the review of available recent evidence. [...]
In-Depth Analysis
External author
Frank Alleweldt, Anna Fielder and Merle Achten (Research Civic Consulting Alleweldt & Kara GbR, Berlin, Germany)
About this document
Publication type
Policy area
Keyword
- communications
- consumer demand
- consumer information
- consumer movement
- consumption
- EDUCATION AND COMMUNICATIONS
- electronic commerce
- European construction
- EUROPEAN UNION
- Internet
- marketing
- new technology
- product quality
- product safety
- PRODUCTION, TECHNOLOGY AND RESEARCH
- quality label
- single market
- technology and technical regulations
- TRADE