New aspects and challenges in consumer protection
The original full study discusses the new challenges and opportunities for digital services that are provided by artificial intelligence, in particular which regard to consumer protection, data protection, and providers’ liability. The discussion addresses the way in which digital services rely on Artificial Intelligence (AI) for processing consumer data and for targeting consumers with ads and other messages, with a focus on risks to consumer privacy and autonomy, as well as on the possibility of developing consumer-friendly AI applications. Also addressed is the relevance of AI for the liability of service providers in connection with the use of AI systems for detecting and responding to unlawful and harmful content.
Briefing
Auteur externe
Prof Dr Giovanni Sartor
À propos de ce document
Type de publication
Mot-clé
- commercialisation
- consommation
- emploi
- EMPLOI ET TRAVAIL
- information et traitement de l'information
- informatique et traitement des données
- intelligence artificielle
- libre prestation de services
- PRODUCTION, TECHNOLOGIE ET RECHERCHE
- protection des données
- protection du consommateur
- publicité
- technologie et réglementation technique
- technologie numérique
- ÉCHANGES ÉCONOMIQUES ET COMMERCIAUX
- ÉDUCATION ET COMMUNICATION