Artificial Intelligence (AI): New Developments and Innovations applied to E-Commerce

Briefing 15-06-2020

The original full study discusses the opportunities and challenges brought by the recent and the foreseeable developments of Artificial Intelligence into online platforms and marketplaces. The paper advocates the importance to support trustworthy, explainable AI (in order to fight discrimination and manipulation, and empower citizens), and societal-aware AI (in order to fight polarisation, monopolistic concentration and excessive inequality, and pursue diversity and openness)