Consumer Protection Aspects of Financial Services
Inadequate consumer protection, especially in the U.S. mortgage market, not only led to considerable consumer detriment but was a major contributor to the global financial crisis. In the EU, mis-selling of financial products has also resulted in significant consumer harm. Considering the significant potential detriment that financial services can cause to individual consumers and to the Single Market, consumer protection policy needs to properly focus on this area. Improved transparency and better informed transactions resulting from such policy will lead to better solutions for consumers and greater market efficiency. A number of recommendations to strengthen consumer protection in the area of financial services are put forward in this study.
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Autor extern
Patrice Muller, Shaan Devnani, Richard Heys and James Suter (London Economics)
Despre acest document
Tipul publicației
Domeniul tematic
Cuvânt-cheie
- asigurare de credit
- asigurări
- cheltuieli bancare
- COMERŢ
- construcţie europeană
- consum
- credit imobiliar
- discriminare economică
- DREPT
- drept bancar
- drepturile individului
- FINANŢE
- instituţii financiare şi de credit
- investiții de capital
- libera circulaţie a capitalului
- piață unică
- politică de credit
- protecția consumatorului
- servicii financiare
- UNIUNEA EUROPEANĂ